FAQ’s
Modern physio clinic in Springwood
What should I expect from my first consultation?
At your initial consultation, your Physiotherapist will take a detailed history of your injury and other relevant previous injuries as well as listen to your specific concerns. They will then perform a comprehensive assessment to determine the cause of your problem and provide an explanation of your injury / condition and what needs to be done to help. The appropriate treatment will be carried out to get you feeling better as soon as possible and home exercises will be provided to maintain your improvement. A brief letter will be sent to your referring doctor outlining the results of the assessment and the proposed rehab program.
Do I need a Dr’s referral?
A Doctor’s referral is not necessary except if your case is being managed by WorkCover, Department of Veteran’s Affairs, Compulsory Third Party Insurance or the Medicare EPC program.
Can I claim directly from my health fund?
Springwood Physiotherapy Centre offers the HICAPS service to our clients whereby individuals with “Extras” cover can claim part of their treatment fee at the time of their consultation leaving only the gap as an out of pocket expense.
Specific benefits vary depending on the health fund and your level of cover and more information can be obtained from your private health insurer.
How long will a treatment last?
45-60 minutes should be allowed for the initial consultation to provide enough time for a comprehensive assessment of your injury. Subsequent treatment consults are usually of 40-45 minutes’ duration depending on the complexity of your injury/injuries.
What should I wear to my treatment session?
It is advised you wear or bring loose fitting clothes that allow freedom of movement and easy access to your injured body part. We provide a relaxed, comfortable environment where your privacy is respected at all times.
Is there parking available?
Our complex offers a large carpark with a number of parking spaces immediately outside our premises. We provide a disabled carpark only 2m from our front door. Our rooms are fully wheelchair accessible.
Will I get exercises to perform at home?
A home exercise program is an integral component of your rehab strategy and is provided to all our clients. A selection of exercises tailored to your specific needs will be devised to accelerate recovery and prepare for a full return to pre-injury status.